How-to · Charlo CPS

How to query the Knowledge Agent

Scope to the knowledge you want, ask a detailed question, and read a cited answer you can trace back to the source.

Agent mode Answers from your documents A citation on every claim
ProjectCharlo CPS
TitleQuery the Knowledge Agent
Contactai@charlo.com.au
RevA
StatusIssued for use
Sheet1 of 1
Section 01 · Watch it in action

A full query, start to finish.

Scope to a container, ask a detailed question, and read a cited answer you can trace to the source. About 45 seconds.

FILM · 45 SEC
Section 02 · Walkthrough

Five steps to a cited answer.

The Knowledge Agent reads across your documents and answers detailed, multi-part questions in plain English.

01Choose your knowledge

Scope the agent to the documents you want it to read.

  • Open the Knowledge Base and expand Containers in the left panel.
  • Tick the container you want to search. Here it is BCA NCC, the building codes.
  • The document count updates, so you know exactly what the answer will draw on.
WhyScoping keeps the answer focused and fast. Leave everything unticked to search all of your containers at once.
FIG 01Containers list expanded with the BCA NCC container ticked
Tick a container to scope the search. Five documents, ready to query.

02Ask in Agent mode

Switch to Agent, then ask a detailed question in plain English.

  • Switch the toggle to Agent.
  • Type a detailed question. Ask more than one thing at once.
  • Press send to start the query.
AgentAgent mode breaks a big question into smaller searches and works through them, so a complex question is fine.
FIG 02Agent mode selected with a detailed multi-part question typed into the ask box
Agent mode on, a detailed question ready to send.

03Read the answer

A clear summary, structured tables, and a citation on every figure.

  • You get a summary, then structured tables: requirement, provision, value and citation.
  • Every figure ties back to a numbered citation like [8].
  • The agent flags where the evidence is thin rather than guessing.
GroundedThe answer is built only from your documents, not the open internet. If it is not in your knowledge, it will say so.
FIG 03A structured answer with a summary, a requirements table and numbered citations
A summary, a table of provisions and values, and a citation on each row.

04Check the sources

See every document the answer drew on, and how much of each.

  • Scroll to Sources to see every document the answer used.
  • Each source shows how many passages were used.
  • Nothing is hidden. The answer is assembled only from these.
TrustBecause you can see the evidence, you stay the expert. The agent does the reading, you make the call.
FIG 04The Sources panel listing each document and its number of matched passages
Every answer lists the exact documents behind it.

05Trace a citation to the page

One click from a claim in the answer to the exact page it came from.

  • Click a numbered citation to open its exact source.
  • The document opens on the right at the precise passage, highlighted.
  • Read the original wording in context and confirm it for yourself.
ProofOne click takes you from a claim in the answer to the exact page it came from.
FIG 05A citation opened to the exact page of the source document with the passage highlighted
A citation opens the source document at the highlighted passage.
Section 03 · More help

Find guides any time.

WhereThe Help button sits in the bottom-left corner of Charlo CPS.
WhatIt opens the How-To Library, with short guides for everything Charlo can do.
AskStuck on your own work? Send a real example to ai@charlo.com.au.